🖐️ Core
Fully manual control. Nothing is suggested or executed automatically — every decision, confirming, following up, prioritizing, stays in your hands.
Guide
Core, Assisted, or Automation: which level should you choose?
The right level depends mainly on how much time you can give to supervising your sales, not the size of your business. Core suits you if you want to decide and see everything yourself, with no automatic suggestions. Assisted suits you if you want a copilot to prepare priorities and propose actions, without executing anything on your behalf. Automation suits you if you already have clear, stable rules you're ready to let run under supervision. Switching between levels stays possible — this isn't a one-time choice, it's a control setting.
Trakoli Commerce editorial team · Updated July 18, 2026
Core
Assisted
Automation
The three levels
🤝 Assisted
A copilot prepares priorities and proposes actions, but executes nothing without your approval.
⚙️ Automation
Execution governed by rules and thresholds you define — for repetitive, already-stable decisions, not the whole business.
How to know which one to choose
Choose Core if…
You're running things solo or with one other person, volume is still manageable by eye, and you'd rather keep full control while you learn how your operations should be structured.
Choose Assisted if…
Volume has grown past what one person can track unaided, but you still want to approve every action before it happens.
Choose Automation if…
Some decisions have become repetitive and predictable — you already know the rule you'd apply every time, and you're ready to formalize it.
What stays the same
Order, payment, and delivery tracking are structured the same way at all three levels — only the level of decision-making and execution changes.
Worked example
A merchant starts on Core for the first few months, long enough to learn which situations keep recurring. Noticing that late-payment follow-ups always follow the same pattern, they switch to Assisted so those cases get flagged automatically, without any follow-up going out without their approval. Later, once that rule has proven reliable, they might consider Automation for that specific follow-up, while keeping the rest of the business on Assisted.
Limit
None of the three levels eliminates the need for supervision: Core takes time, Assisted requires reviewing suggestions, and Automation requires adjusting rules as the business changes. Automation left unreviewed can keep applying a rule that's gone stale — it's not zero supervision, it's a different kind of supervision.
Frequently asked questions
Can I switch levels after starting?
Yes. The initial choice isn't final: moving from Core to Assisted, or from Assisted to Automation, stays possible as your business and confidence in your rules grow.
Does Automation mean I stop monitoring anything?
No. Automation executes according to rules the merchant defines, but those rules need adjusting as the business changes. It's not zero supervision — it's a different kind of supervision.
Compare all three levels in detail
Pricing, features, and per-order variable cost for Core, Assisted, and Automation.