What Trakoli is
Trakoli Commerce is a WhatsApp-first commerce operating system that turns conversations, storefront activity and store data into tracked orders, confirmed payments, visible deliveries and prioritized actions.
About
A WhatsApp-first commerce operating system, built out of Haiti.
Trakoli Commerce helps merchants centralize orders, payments, delivery, customers and next actions coming from WhatsApp and their storefront.
Last updated: July 18, 2026.
Who operates Trakoli
Trakoli Commerce is owned by Kombyt (legal entity: KOMBYT), registered in Canada.
Where Trakoli comes from
The team behind Trakoli spent several years setting up and running commerce operations on WhatsApp and other integrated systems, working alongside merchants in Haiti, the Dominican Republic and Canada. Trakoli Commerce grew out of that direct experience.
Since when
Trakoli Commerce has existed since May 26, 2026.
Who it's for
Merchants already selling by message: fashion, beauty, hair, accessories, cosmetics and lifestyle — categories where customers order through conversation and come back for new arrivals.
Where Trakoli operates
The product was built in Haiti and today serves the HT, DO and CA markets, with currencies and payment methods configured per market (MonCash, NatCash, cash on delivery, bank transfer, Stripe).
Languages
The site and app are available in French, English and Spanish (adapted for the Dominican Republic). Haitian Creole is used in public customer tracking.
Three modes, one system
Core for fully manual control, Assisted for a copilot that prepares and suggests, Automation for rule-governed execution — merchants choose the level of supervision.
Contact
The official contact channel is WhatsApp. The Facebook and Instagram profiles below are Trakoli Commerce's official accounts.