Commerce operating system for conversation-led businesses

Turn every selling channel into one organized commerce system.

Trakoli connects conversations, storefront, POS and manual orders to the same products, inventory, payments, fulfillment and customer history. Start manually with Core, then let Naya prepare or execute more work as you grow.

✓ No credit card✓ Installable web app✓ Configurable by market
Customer message

“I need two red dresses, size XL.”

Trakoli preparesProduct · variant · delivery · reply
You decideReview, correct and confirm
See the assisted workflow →
3-question diagnostic

How much could your current operating setup let slip away each month?

Small leaks compound: forgotten orders, unchased payments, scattered information and customers who are never reactivated.

Illustrative scenario on US$10,000 in monthly revenueUS$1,500 to US$2,500may be exposed in our fragmentation scenario — this is not a market statistic.

Different selling channels. One commerce engine.

A sale can start in a conversation, your storefront, at the counter or as a manual order. Trakoli keeps the commercial state consistent after that first signal.

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Conversation

Turn buying intent into a structured order without losing product, variant or delivery context.

🛍️
Storefront

Customers browse, buy and continue into the same order, payment and fulfillment system.

🏪
POS

In-person sales use the same catalog, inventory, customer and money records.

🧾
Manual order

Capture phone, DM, event or already-negotiated sales without creating a parallel workflow.

Choose how much work you want Trakoli to carry.

Naya works inside your commerce system, not as a separate chatbot. The plan changes the level of authority you delegate.

Core

You operate. Trakoli organizes.

Run catalog, orders, payments, delivery and customer records manually. Start at US$0/month with 50 processed orders included.

Automation

Naya executes. You supervise.

Authorized actions can run under rules, confidence thresholds and exception handling. Wholesale is included.

Market configuration, not local hard-coding.

Eligible plans can also add Wholesale for reseller pricing and volume orders.

Currencies, payment providers, merchant accounts, delivery methods, languages and market rules are configured as capabilities.

Payments

Activate the providers and accounts supported for each market and currency.

Customer experience

Storefront, checkout, address and communication adapt to the selected market.

Cross-border operations

Owners and teams can keep visibility when the store and decision-makers are in different countries.

Customers do not disappear after delivery.

Trakolist becomes their personal hub for followed stores, orders, tracking, notifications, stories and reorders.

Continue the relationship beyond WhatsApp

The storefront helps customers buy. Trakolist helps them return.

Your store is back home. You are somewhere else.

Trakoli helps diaspora entrepreneurs keep visibility on orders, payments and delivery without relying only on phone calls and screenshots.

The realistic promise

Trakoli does not replace your local team. It helps you see more clearly what is actually happening in your business.

What Trakoli doesn't do

This clarity matters: Trakoli is not a magic promise. It is a system to organize your real sales.

Doesn't replace your storeIt structures sales around your existing operations.
Doesn't replace your teamIt gives visibility into the actions that need attention.
Doesn't replace WhatsAppIt organizes what happens after the messages that matter.
Start with control

Run one real order through Trakoli.

Start with Core at US$0/month. Keep full control, then move to Assisted or Automation when delegating more work creates value.

✓ Core at US$0/month✓ No card required✓ Cancel anytime
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