Naya connects conversations, products, variants, inventory, orders, payments and fulfillment to prepare or execute commerce work according to merchant permissions.
You operate. Trakoli organizes.
The system keeps commerce state organized without executing the work for you.
Naya prepares. You approve.
Priorities, drafts and ready-to-run actions remain under merchant approval.
Naya executes. You supervise.
Authorized actions can run automatically while risks and exceptions are escalated to the merchant.
It works from catalog, variants, prices, inventory, customers, conversations, orders, payments, fulfillment and merchant knowledge.
Naya must use prices known by the commerce system.
Responses and actions respect actual availability.
A transaction runs only when the operating mode and rules allow it.
When context is insufficient or risk is too high, the decision returns to the merchant.
Naya operates on structured commerce context rather than isolated text. Understand conversation-led commerce →